Partner & Reseller Solutions

Empowering partners to empower IT.

Selling cloud and data center services shouldn’t be a burden. With more than two decades of industry-leading experience empowering partners across the world, INAP believes it should be easy to add scalable, secure and compliant infrastructure solutions to your portfolio. Our Service First Support philosophy enables you to stay in control of customer relationships while ensuring transparency and access to expert cloud and data center consultants.

Most importantly, we understand that your reputation and customer relationships are paramount, which is why we developed the Partner Bill of Rights.

Keep control of your IT infrastructure sales. Talk to a partner who understands.

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Partner Bill of Rights:
Trust, Engagement & Monetization Made Easy

Easy to Start Selling Today

With INAP, partners seamlessly complement and augment their current offerings without further investments in people or infrastructure. Regardless of the partner’s sales model, we provides sales support, solution architects, ongoing training, pricing tools and consulting to help them evolve their business.

Customer Control

Partners control the client engagement process. INAP’s experienced team members are an extension of the partner’s sales and engineering team and will engage per their guidance.

Opportunity Registration/Protection

All formal deal registrations are honored for six months, as long as there has been customer engagement. If there is no customer engagement within 90 days, the partner will be given first right to renew registration.

Pre-Sales Cloud Support Assigned Same Day

INAP will assign dedicated partner sales representatives and solution architects who review the opportunity and engagement strategy within 24 hours.

Responsive Pricing Support

INAP partners have instant access to budgetary pricing tools: quotes on public cloud and dedicated bare metal within 24 hours; quotes on private cloud solutions within 48 hours; and custom and hybrid environments based on customer deadlines.

No Internal Channel Conflict

INAP will not circumvent a partner’s engagement with all actively registered prospective and sold opportunities. Should an opportunity engage INAP via our self-service portal, the customer will be added to the partner’s portfolio and the partner will earn commissions on self-service purchases.

Guaranteed Customer Engagement

INAP’s experienced team represents the partner professionally and to the highest standards of their reputation. If you can document an incident in which INAP grossly underperformed, resulting in a loss of a sale, INAP will use best business efforts to present you a replacement opportunity of equal value.

Guaranteed Cash Flows

INAP guarantees payout of all partner commissions prior to month’s end following the month of collection from the customer. Any payments not made by this time frame will earn 1.25% interest for every day past the last business day of the month not received.

Protected Evergreen Revenues

The partner is paid at the account level for all initial sales, as well as add-ons for all properly registered opportunities during the duration of partnership. Once a commission is earned, there can be no percent reduction on earned commissions, and commissions will be paid for the life of the customer.

Dedicated Implementation, Billing and Post-Sales Support

INAP makes onboarding easy. A dedicated implementation and project manager ensures the partner has access to billing, technical support and executive management backed by one of the industry’s strongest SLAs.

Benefits of Partnering with INAP

Partner Empowerment

  • Deal registration/protection
  • Partner easy quote tool
  • Co-branded sales collateral
  • Partner empowerment training
  • Joint marketing initiatives

Fast Revenue Generation

  • Flexible contracting options—
    reseller or white label
  • Aggressive recurring commission and
    margins
  • Account-level evergreen revenue
    protection
  • Internal compensation consulting
  • Bundle in your other services and
    offerings

Enterprise Support

  • Regional channel management
  • Experienced solutions architects
  • Dedicated cloud specialists
  • Implementation managers
  • Account support and executive
    management sponsorship
  • 24/7/365 technical support

The INAP Partner Sales Process

1

Registration

You identify the opportunity and register the deal that protects your engagement.

2

Delegation

We assign dedicated, experienced cloud specialists and bring in solutions architects and technical staff when needed.

3

Discussion

Collaborative discussions with your customer to understand their objectives and challenges.

4

Delivery

Implementation managers work with your team to provide solution options and craft a post-sales support plan.

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