Your guarantee might not be what you think it is… IT infrastructure providers claim to offer all sorts of performance guarantees, but how do you know if you have a “real” risk-free guarantee? Be sure to read the fine print of your SLAS and question providers you may be considering to ensure you have a guarantee that is agile and flexible enough to meet everchanging technology and business needs.
The freedom to switch geographic locations and infrastructure solutions – dollar for dollar – at any time to adapt to changing needs.
An ecosystem of experts, including thought leaders, strategic vendors and industry analysts, to evaluate your IT environment.
The ability to reduce or end services at any time without early termination fees if the agreed performance expectations are not met.