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Network Operations Center (NOC)

The Internap Network Operations Center (NOC) takes a proactive approach to customer support and vendor management to provide the highest level of customer service and technical support. We view robust service just like we view technology: not as an add-on, but as a fundamental part of our solution. Our NOC stands on three pillars:

Real Speed
If our customers encounter a problem, there’s no time to waste. We make quick response time a fundamental part of our service by focusing on key performance metrics:

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