Press Releases

Internap Reports Fourth Quarter and Full-Year 2011 Financial Results

The information below is a summary. Click here to view the entire release which includes our unaudited GAAP financial statements and supplemental non-GAAP financial measures.

  • 2011 revenue of $244.6 million, fourth quarter revenue of $62.8 million;
  • Highest annual and quarterly segment profit1, segment margin1, adjusted EBITDA2, and adjusted EBITDA margin2 in the history of the company:
    • 2011 segment margin of 50.8 percent, fourth quarter segment margin of 52.4 percent;
    • 2011 adjusted EBITDA of $43.4 million; fourth quarter adjusted EBITDA of $12.6 million;
    • 2011 adjusted EBITDA margin of 17.7 percent; fourth quarter adjusted EBITDA margin of 20.1 percent;
  • 25,000 square feet of premium, company-controlled data center space deployed in 2011;
  • Completes acquisition of enterprise hosting and cloud services provider, Voxel.

ATLANTA, GA – February 23, 2012 – Internap Network Services Corporation (NASDAQ: INAP), a leading provider of IT infrastructure services, today announced financial results for the fourth quarter and full-year 2011.

“We are pleased with our solid 2011 fourth quarter financial results as evidence of the purposeful execution of our strategic plan. Continued revenue growth combined with record adjusted EBITDA, both quarterly and full-year, was underpinned by healthy performance from the company-controlled colocation and managed hosting product lines,” said Eric Cooney, President and Chief Executive Officer of Internap. “As we look forward into 2012, the acquisition of enterprise Cloud/Hosting provider Voxel, the scheduled opening of our Los Angeles datacenter and the expansion of our Atlanta datacenter provide compelling opportunities to accelerate the profitable growth of our IT Infrastructure Services business.”

Fourth Quarter and Full-Year 2011 Financial Summary


  • Revenue for the full-year 2011 was $244.6 million compared with $244.2 million in 2010.Annual revenue growth attributable to our Data center services segment was largely offset by a decline in IP services. Revenue for the fourth quarter 2011 totaled $62.8 million, an increase of 5 percent year-over-year and 1 percent compared with the third quarter of 2011. Quarterly revenue from Data center services increased year-over-year and sequentially. IP services revenue in the quarter decreased year-over-year and compared with the third quarter of 2011.
  • Data center services revenue for the full-year 2011 increased by 4 percent to $133.5 million. Fourth quarter Data center services revenue was $35.3 million, up 11 percent compared with the fourth quarter of 2010 and 4 percent over the third quarter of 2011. The annual increase was partially offset by our completed program to proactively churn certain less profitable customer contracts in

partner data center sites which impacted first quarter 2011 revenue due to the timing of contracts exited in the fourth quarter of 2010. Revenue growth in managed hosting and core colocation also drove the majority of the sequential quarterly segment improvement.

  • In IP services, revenue for the full-year 2011 decreased $4.8 million to $111.2 million. Fourth quarter 2011 IP services revenue totaled $27.5 million, a decrease of 3 percent compared with the fourth quarter of 2010 and 2 percent sequentially. Increased IP traffic only partly offset reductions in IP pricing for new and renewing customers and losses of legacy contracts at higher effective prices.

Net (Loss) Income

  • GAAP net loss was $(1.7) million, or $(0.03) per share for the full-year 2011 compared with GAAP net loss of $(3.6) million, or $(0.07) per share in 2010. GAAP net income in the fourth quarter was $4.2 million, or $0.08 per share. The increase in GAAP net income was driven by a $6.1 million partial release of a deferred tax asset which occurred upon completion of our acquisition of Voxel.
  • Normalized net income (loss)2, which excludes the impact of stock-based compensation expense and items that management considers non-recurring, was $(1.0) million, or $(0.02) per share for the full-year 2011. Normalized net income for the full-year 2010 totaled $2.4 million, or $0.05 per share. Normalized net income in the fourth quarter 2011 was $0.3 million, or $0.01 per share. Both full-year and fourth quarter 2011 normalized net income exclude the benefit from partial release of the deferred tax asset noted above.

Segment Profit and Adjusted EBITDA

  • Total segment profit in 2011 was $124.3 million, an increase of $7.6 million, or 6 percent over the prior year. Total segment profit in the fourth quarter increased 12 percent compared with the fourth quarter 2010 and 5 percent sequentially to $32.9 million. Annual segment margin was 50.8 percent in 2011, an increase of 300 basis points over 2010. Fourth quarter 2011 segment margin was 52.4 percent, up 330 basis points year-over-year and 200 basis points compared with the third quarter of 2011.
  • Annual Data center services segment profit grew 20 percent over 2010 to $54.5 million. Fourth quarter segment profit in data center services was $15.2 million, up 24 percent compared with the fourth quarter of 2010. Data center services segment profit margin in 2011 totaled 40.9 percent and fourth quarter 2011 data center services segment margin was 42.9 percent. These figures represent the highest annual and quarterly Data center segment profit and margin levels in the history of the company. More higher-margin company-controlled colocation and managed hosting revenue benefited Data center services segment margin compared with the full-year and fourth quarter of 2010. Sequentially, lower power costs and increased core colocation and managed hosting revenue drove Data center services segment profit and margin higher.
  • IP services segment profit for the full-year and the fourth quarter 2011 was $69.8 million and $17.7 million, respectively. IP Segment profit in 2011 fell 2 percent due to lower revenue. For the fourth quarter of 2011, network consolidation and vendor management initiatives more than offset lower revenue, driving year-over-year and sequential increases in IP services segment profit. IP services segment margin in 2011 was 62.8 percent; in the fourth quarter of 2011 it totaled 64.5 percent.
  • Full-year 2011 adjusted EBITDA was $43.4 million, the highest annual adjusted EBITDA in the company’s history. Fourth quarter 2011 adjusted EBITDA increased 23 percent year-over-year and 12 percent sequentially to $12.6 million; also a record quarterly level. Adjusted EBITDA margin was 17.7 percent in 2011 and 20.1 percent in the fourth quarter of 2011, representing year-over-year increases of 160 basis points and 300 basis points, respectively. Sequentially, fourth quarter Adjusted EBITDA margin increased 190 basis points. The year-over-year increases in adjusted EBITDA were driven by higher segment profit, partially offset by higher cash operating expenses.

Balance Sheet and Statement of Cash Flows

  • Cash and cash equivalents totaled $29.8 million at December 31, 2011. Total debt, net of discount, was $99.4 million at the end of the quarter, including $41.1 million in capital lease obligations.
  • Cash generated from operations for the twelve months ended December 31, 2011 was $28.6 million. Capital expenditures over the same period were $68.6 million.

Recent Operational Highlights

Historical trends of key financial and operational metrics can be found in a supplementary data schedule on Internap’s website at

  • On December 30, 2011, we completed the acquisition of Voxel Holdings, Inc., a provider of scalable hosting and cloud services for the enterprise, in an all cash transaction valued at approximately $30 million plus an additional potential $5 million in cash tied to the delivery of specific objectives during the next two years.
  • As of December 31, 2011, we had approximately 3,700 customers, which included 1,000 Voxel hosting customers.
  • In December, we amended our credit facility to increase borrowing capacity by $40 million, bringing our total bank facility to $119 million. The total amended facility is comprised of a revolver of $60 million and a term loan of $59 million at a rate of LIBOR plus 350 basis points.
  • With a 10-month design and construction process complete, we opened our Dallas/Fort Worth premium data center in December. This facility will total 55,000 net sellable square feet at full deployment and features the latest in data center design techniques including in-row cooling options and close coupled liquid cooling solutions that enable high-density configurations of up to 12kW per rack.
  • After Internap was named to the InformationWeek 500 List of Top Technology Innovators Across America in September, IDG Computerworld honored us in October as one of its 12 top Green IT vendors for 2011.
  • The U.S. Green Building Council recently awarded Leadership in Energy and Environmental Design (LEED) Silver certification to our Santa Clara data center. In addition to receiving LEED certification, this facility became the first commercial data center in the U.S. to achieve the Green Building Initiative’s Green Globe® certification in June 2011.
  • 1 Segment profit is a non-GAAP financial measure and is defined in an attachment to this press release entitled “Non-GAAP (Adjusted) Financial Measures.” Reconciliations between GAAP information and non-GAAP information related to Segment Profit is contained in the table entitled “Segment Profit and Segment Margin.”

    2 Adjusted EBITDA and Normalized Net Income (Loss) are non-GAAP financial measures and are defined in an attachment to this press release entitled “Non-GAAP (Adjusted) Financial Measures.” Reconciliations between GAAP information and non-GAAP information related to Adjusted EBITDA and Normalized Net Income (Loss) are contained in the tables entitled “Reconciliation of Loss from Operations to Adjusted EBITDA,” and “Reconciliation of Net Loss and Basic and Diluted Net Loss Per Share to Normalized Net Income (Loss) and Basic and Diluted Normalized Net Income (Loss) Per Share” in the attachment.

    Conference Call Information:

    Our fourth quarter and full-year 2011 conference call will be held today at 5:00 p.m. EST. Listeners may connect to a webcast of the call, which will include accompanying presentation slides, on the investor services section of our web site at The call can also be accessed by dialing 866-515-9839. International callers should dial 631-813-4875. An online archive of the webcast presentation will be available for one month following the call. An audio-only replay will be accessible from Thursday, February 23, 2012 at 8 p.m. EST through Wednesday, February 29, 2012 at 855-859-2056 using the replay code 48800437. International callers can listen to the archived event at 404-537-3406 with the same code.

    About Internap

    Transform your IT Infrastructure into a competitive advantage with IT IQ from Internap, intelligent IT Infrastructure solutions that combine unmatched performance and platform flexibility. Since 1996, thousands of enterprises have entrusted Internap to deliver their online applications across our portfolio of connectivity, colocation, managed hosting, cloud and hybrid services. For more information, visit, our blog at, or follow us on Twitter at

    Forward-Looking Statements

    This press release contains certain forward-looking statements. These forward-looking statements include statements related to the benefits we expect from the acquisition of Voxel and the opening and expansions of company-controlled data centers and our expectations regarding our ability to accelerate profitable growth. Because such statements are not guarantees of future performance and involve risks and uncertainties, there are important factors that could cause our actual results to differ materially from those in the forward-looking statements. These factors include our ability to achieve or sustain profitability; our ability to increase revenues and sustain or grow our customer base; our ability to expand margins and drive higher returns on investment; our ability to fill our data center space; our ability to maintain current customers and obtain new ones, whether in a cost-effective manner or at all; our ability to correctly forecast capital needs, demand planning and space utilization; our ability to respond successfully to technological change and the resulting competition; the availability of services from Internet network service providers or network service providers providing network access loops and local loops on favorable terms, or at all; failure of third party suppliers to deliver their products and services on favorable terms, or at all; failures in our network operations centers, data centers, network access points or computer systems; our ability to provide or improve Internet infrastructure services to our customers; and our ability to protect our intellectual property, as well as other factors discussed in our filings with the Securities and Exchange Commission. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. Internap undertakes no obligation to update, amend or clarify any forward-looking statement for any reason.


    The information above is a summary. Click here to view the entire release which includes our unaudited GAAP financial statements and supplemental non-GAAP financial measures.

    Press Contact

    Mariah Torpey
    Davies Murphy Group

    Investor Contact

    Andrew McBath