Industry veteran will drive customer acquisition and retention for company’s performance-optimized hybrid cloud, hosting and colocation services
ATLANTA – August 4, 2015 – Internap Corporation (NASDAQ: INAP), a provider of high-performance Internet infrastructure services, today announced the appointment of Mike Higgins as senior vice president of business development. This is a new position for the company that will focus on driving growth through customer acquisition and retention, with an emphasis on strategic accounts.
Higgins has a 20-year history of building and maintaining customer relationships, and most recently served as the senior vice president of Internap’s Data Center Services team. In this role, he was responsible for colocation product management and data center design and engineering. Higgins first came to Internap in 2004 as its vice president of financial planning and analysis. With today’s appointment, his former team will be further integrated into the Data Center and Network Services business unit under Steven Orchard, its senior vice president and general manager. Peter Bell, Internap’s senior vice president of global sales, will continue to have direct responsibility for worldwide sales through all routes to market – direct, channel and inside/online sales.
“Customer acquisition and retention are the two most critical components in accelerating Internap’s growth,” said Michael Ruffolo, president and CEO at Internap. “In this new role, Mike will draw upon his deep understanding of customer infrastructure needs, extensive industry knowledge and product expertise to build and grow trusted customer relationships and enduring loyalty. Under his direction, we will streamline and improve the customer experience from initial solution design through onboarding and post-sales account management.”
Prior to Internap, Higgins held numerous leadership roles in finance, operations and business development over an 18-year career span while at MCI, where he was most recently vice president of business operations. In this role, he directed the sales planning efforts for each of the business market segments, which included product planning, customer acquisition efforts, product line profitability and product integration.
“Changing customer demands, new digital business models and greater industry competition are requiring companies to increasingly look for ways to differentiate themselves while still delivering the exceptional service their customers have come to expect,” commented Mike Higgins. “I’m excited about this new role and look forward to helping even more customers around the world leverage the performance, reliability and scalability of Internap’s hybrid infrastructure solutions to give their business a competitive edge.”
Higgins holds an M.B.A. in Finance from the University of Bridgeport and a B.S. in Accounting from Villanova University. He currently resides in the greater Atlanta area.
Internap is the high-performance Internet infrastructure provider that powers the applications shaping the way we live, work and play. Our hybrid infrastructure delivers performance without compromise – blending virtual and bare-metal cloud, hosting and colocation services across a global network of data centers, optimized from the application to the end user and backed by rock-solid customer support and a 100% uptime guarantee. Since 1996, the most innovative companies have relied on Internap to make their applications faster and more scalable. For more information, visit www.internap.com.
This press release contains forward-looking statements. These forward-looking statements include statements related to the expected contributions and impact of the new business development role and the benefits that our customers may receive from these organizational changes. Because such statements are not guarantees of future performance and involve risks and uncertainties, there are important factors that could cause our actual results to differ materially from those in the forward-looking statements. These factors include our ability to derive expected benefits from organizational changes; the actual performance of our Internet infrastructure services; the reaction and behavior of customers and the market to our company; our ability to react to trends and challenges in our business and the markets in which we operate; the availability of services from Internet network service providers or network service providers providing network access loops and local loops on favorable terms, or at all; failure of third party suppliers to deliver their products and services on favorable terms, or at all; failures in or intrusions into our network operations centers, data centers, network access points or computer systems; our ability to provide or improve Internet infrastructure services to our customers; and our ability to protect our intellectual property; our ability to avoid infringing the intellectual property of others; as well as other factors discussed in our filings with the Securities and Exchange Commission. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. We undertake no obligation to update, amend or clarify any forward-looking statement for any reason.
Davies Murphy Group