Within the next few years, the Internet of Things (IoT) could have implications across several areas of our personal and professional lives. To keep you in the know on this topic, we’ve compiled some relevant articles that offer different perspectives on the impact of this rising technology.
What is the Internet of Things?
Need an “Internet of Things 101”? What is it, and why does it matter? This article explores how the IoT can potentially benefit your life on a day-to-day basis, as well as some of the challenges that will be encountered as the technology evolves. The realities of IoT will affect not only our homes and appliances, but businesses as well, including industries such as manufacturing and healthcare. Read entire article here.
A New Frontier for CRM: The Internet of Things
According to Gartner, Customer Relationship Management (CRM) technology will be an integral aspect of supporting the emerging IoT technologies. The IoT marks a paradigm shift that will affect how customers interact with brands. The advent of connected technology will require more sophisticated methods of serving customers. CRM solutions will help brands manage customers through multiple sales and service channels. Read entire article here.
First Click: you can’t spell ‘idiot’ without IoT (Internet of Things)
Are all these new connected devices worth the cost? As an alternative perspective on the IoT hype, this new technology offers to fix something that isn’t really broken with an expensive, complex solution. Is the race to put a chip in nearly every household device really making our lives better? Read entire article here.
Economist: The Internet of Things will deliver surge of productivity
In this article, Harvard economist Michael Porter discusses how the IoT can reignite our economy and encourage innovation. IoT data and predictive analytics will fuel efficient product development based on real market drivers and needs, ultimately reducing waste within the economy. This will result in opportunities for growth and productivity. Real entire article here.