Language is important for communicating with others and navigating your way in life – whether it is around a city, medical situation, or data center. To express your requirements or evaluate services, it helps to share a common understanding of terminology. Here is a sample of key terms that speak to your data center needs and highlight Internap’s approach within our data centers.
Uptime – Measure of availability. Internap offers a 100% uptime Service Level Agreement (SLA) guarantee for IT infrastructure and IP.
Uninterruptible Power Supply (UPS) – Backup power supply that, in case of power failure or fluctuations, allows enough time for an orderly shutdown. Internap offers properly sized units that maintain operations until generator power kicks-in in the event of power loss, supporting our 100% uptime SLA.
Computer Room Air Conditioning Units (CRAC Unit) – Monitors and maintains the temperature, air distribution and humidity in the data center. State-of–the-art units control the ambient temperature in the room based on ASHRE industry standards.
Closed Circuit Television (CCTV) – Surveillance cameras to view and record activity. Rigorous security is maintained in data centers 24/7 through strategically placed cameras, HID card access, biometric scanners, and on-site security personnel.
Cabinet/Racks– Physical unit to house customer devices in a data center. Locking cabinets and racks with scalable power can safely host valuable equipment.
Cages– Mesh enclosed areas that are occupied by a single customer. Internap provides an optimum, cost-effective area that is calculated based on your specific requirements.
Scalable Power Density – Power in kW per unit area. Scalable power density up to 18kW per cab is available, allowing for cost-effective, flexible solutions.
SOC2 – An independent, professional audit of security, availability, process integrity, privacy and confidentiality. Data centers with SOC 2 certification offer stringent control systems that safeguard customer data and resources.